Payment Methods

1. Accepted Payment Methods
We currently accept the following international payment cards:

  • MasterCard

  • VISA

All transactions are conducted through a secure channel, and we never store your full bank card information.

2. Payment Security
To guarantee the security of your payments, our site uses SSL encryption technology that complies with international standards.
All transactions are processed by certified third-party payment providers to ensure the protection of your data.

3. Payment Process Guide

(1) Select items and add them to the cart.
Choose your items, select the necessary options and click on "Add to cart".

(2) Go to the payment page.
Open your cart and click on "Proceed to checkout" to begin the payment process.

(3) Enter delivery information.
Provide your name, full address, postal code, telephone number, and email address.
Please verify the accuracy of this information to avoid any delivery delays.

(4) Choose a payment method
Select one of the following payment methods:

  • MasterCard

  • VISA

(5) Enter bank card information
Enter:

  • Name of the holder

  • Card number

  • Expiration date

  • Security Code (CVV)

All data is protected by end-to-end encryption.

(6) Confirm the order and finalize the payment.
Check your order details (items, quantities, amount, address), then click "Pay" to validate the purchase.

(7) Payment Confirmation
After a successful payment, you will be redirected to a confirmation page and will receive an email containing:

  • The order number

  • Order details

  • The amount paid

  • Delivery information

If you do not receive the email, check your spam folder or contact our customer service.

4. Possible causes of payment failure and solutions

The most common reasons for a payment failure:

  • Bank refused the transaction

  • Insufficient funds

  • Card expired or incorrect CVV

  • Bank restrictions on international payments

  • Internet connection problems

Recommended solutions:

  • Check the map information

  • Contact the bank to authorize the payment

  • Use another bank card

  • Try again later

If the problem persists, please contact our customer service for assistance.

5. Payment Security Tips

  • We never ask for your bank details by email, SMS or telephone

  • Avoid making payments on a public Wi-Fi network

  • Keep the confirmation email as proof of payment.

6. Customer Service Contact Information
If you experience any difficulties during payment, please contact us:

Tel: +1 408-609-2595
E-Mail: info@floralrise.com
Address: 3014 Cumler Ct, Orlando, Florida 32811-5602, United States
Service Hours: Monday – Friday 9:00 AM – 6:00 PM Eastern Time (EST)